I have a Fujitsu ScanSnap S300M document scanner, and have been gradually digitizing the various bits of paper that float across my desk. As part of this process, I’ve been scanning lots of receipts. Unfortunately, I ran into a problem today.
It seems that the ScanSnap is incapable of scanning documents that are larger than 8.5 x 14 inches. This is an annoying limitation since it’s many receipts are at least this long. If you feed in a longer document, the ScanSnap will pull it through just fine, but will then give you an error message. I’ve tried creating a custom page size, but it won’t let you enter a length value in excess of 14 inches without erroring out.
One possibility would be to double the receipt over and run a duplex (i.e., double-sided) scan. Unfortunately, many receipts come on thermal paper, which can be a bit slippery. As such, the duplex strategy doesn’t always work. Today I wound up cutting the receipt in half at a gap in the printing and then feeding it through as two sheets. This worked just fine, though the resulting file is two pages instead of one (same as with a duplex scan).
Just thought I’d throw this workaround out there for anyone else that’s struggling this problem. Sorry I can’t offer an actual fix.