Scanning Long Receipts With the Fujitsu ScanSnap

by Michael on July 27, 2009 · 5 comments

I have a Fujitsu ScanSnap S300M document scanner, and have been gradually digitizing the various bits of paper that float across my desk. As part of this process, I’ve been scanning lots of receipts. Unfortunately, I ran into a problem today.

It seems that the ScanSnap is incapable of scanning documents that are larger than 8.5 x 14 inches. This is an annoying limitation since it’s many receipts are at least this long. If you feed in a longer document, the ScanSnap will pull it through just fine, but will then give you an error message. I’ve tried creating a custom page size, but it won’t let you enter a length value in excess of 14 inches without erroring out.

One possibility would be to double the receipt over and run a duplex (i.e., double-sided) scan. Unfortunately, many receipts come on thermal paper, which can be a bit slippery. As such, the duplex strategy doesn’t always work. Today I wound up cutting the receipt in half at a gap in the printing and then feeding it through as two sheets. This worked just fine, though the resulting file is two pages instead of one (same as with a duplex scan).

Just thought I’d throw this workaround out there for anyone else that’s struggling this problem. Sorry I can’t offer an actual fix.

{ 5 comments… read them below or add one }

Dan May 31, 2010 at 9:36 am

I have the S1500, but for mine, you have to hold the scan button down until it blinks for pages longer than 14″. If you do that, it will scan up to 34″. Worth a try!


Pete May 27, 2011 at 4:01 pm


Thank you, that worked on my S1500 and made my day.



Jack February 4, 2012 at 3:24 pm

Nice find. Thanks. Not sure how long it would have taken me to find this one, if I hadn’t found this via google.


Wesley Darlington March 26, 2012 at 10:25 pm

Excellent idea: cut the receipt in half. Inspired! Love it!


Marley Jon December 23, 2012 at 11:05 am

I have been using the ScanSnap S1500 to scan long receipts using the method that Dan mentioned. Half the time, it works. The other half the time, ScanSnap cuts off the left edge of the receipt. Although ScanSnap correctly scans the physical receipt, the edge will be blank as if there were nothing printed on the receipt. I need that data! Sometimes I can re-scan the receipt, either upside down or flipped over, and get a complete scan.

This doesn’t happen in any other mode. Has it happened to you? Sometimes I scan some super long receipts, even longer than 3 feet, but it happens with short receipts too.


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