When it rains it pours… This morning, our LG Tromm front-loading washer issued another series of beeps indicating an error. This time, however, it wasn’t the tE error code that we’ve grown accustomed to. Instead, it was an OE error code.
The good news is that, unlike a tE error, OE errors are very easy to resolve. As it turns out, OE stands for “Outlet Error,” and it’s typically caused by a clogged drain filter.
To resolve this error, you simply need to clean out the filter. Unfortunately, since the drain is clogged, you probably won’t be able to drain the water out of your washer. And even if you could, cleaning the filter is still a messy task.
For starters, look at the lower left corner of your washer (on the front side). See that little square-ish door? Open it. You should see a small black hose on the left and a round, black plastic circle on the right.
Start by pulling out the hose (gently), unplugging the end, and letting it drain into a bucket. This should help reduce the mess, though you’ll still get a bunch of water draining out when you remove the filter.
The next step is to remove the filter. That’s the black plastic thing on the right, and you remove by turning it counter-clockwise. But before you do that… Get some towels and place them around the front if your washer. You should tuck them under the front edge as far as possible.
Better yet, if you have the optional pedestals for your washer/dryer, open the drawer, line it with towels, and then place a bucket directly under the filter (the drawer will let you get the bucket back under the front edge).
Now… Unscrew the filter and clean it. There will likely be a bunch of gunk on it that you can pull off. I would also recommend washing it to make sure that it is completely clean — pay special attention to the threads.
From there, it’s just a matter of screwing the filter back in, plugging the end of the hose and slipping back into place, and replacing the little door. That’s it.
For reference, our washer is model number WM2487HWM.