A couple of weeks ago, I noticed that the toolbars (standard, formatting, reviewing, etc.) were missing from the top of the window in Microsoft Word 2008 for the Mac. I was able to toggle them back on by going to the Toolbars list within the View menu, but that quickly got old. Frustrated, I decided to find a solution.
Also, I noticed that some of the toolbars of interest were already checked in that list, meaning that they should be showing up, but they weren’t. If I toggled them off and back on, they would appear, but then they’d disappear again when I would close and re-launch Word.
Annoyed, I decided to delete the Office 2008 preferences, figuring that the “nuclear option” would be the quickest way to fix things. Surprisingly, that didn’t help.
I next turned to Google, and learned that I might have inadvertently selected Full Screen mode from within the View menu, but I hadn’t. And no amount of playing around with the settings would fix it.
It wasn’t until I decided to click the little clear “chicklet” in the top right corner of the window that I solved the problem. Bingo. I clicked and the toolbars appeared. I clicked again and they disappeared. I then clicked one more time, and they were back again.
A quick quit/re-launch revealed that the fix had stuck. So easy, yet so hard to figure out. And I still don’t understand why trashing the prefs didn’t fix this, as that setting has to be stored somewhere.