Belkin N+ Wireless Router Firmware Update Failed

by Michael on October 11, 2009 · 22 comments

I just picked up a new Belkin N+ wireless router. This is an 802.11n router with four gigabit ethernet ports as well as a USB port for attaching an external hard drive. All in all, it seems like a very nice wireless router. I did, however, run into a semi-major snag while setting it up.


I started off using their “Setup Assistant” but was unable to get my MacBook Pro to connect to the network once it was (supposedly) up and running. I then popped into the admin interface and checked the firmware. As I suspected, the firmware was out of date (it was running ver. 2.01.06).

The good news is that you can download the new firmware (ver. 2.01.07) from within the admin interface. Simply save it to a convenient spot on your hard drive and then, once the download is complete, browse to it and hit update. Unfortunately, whenever I did this, it would start updating and then spit out the following error message:

Firmware Update Failure: You have attempted to install an incompatible firmware version. Your router will now reboot.

The solution

After a bit of digging around, I noticed that the firmware that I downloaded appeared to be version 2.01.07, but the Belkin website was still listing 2.01.06 as the current version. After a bit more digging, I discovered that the Belkin UK website had the 2.01.07 firmware available for download, so I grabbed it and tried again. Voíla. It worked.

After the firmware update finished and the router rebooted, I was able to connect without any problems. If you’re having similar problems, I suggest you head over to the Belkin UK site and try downloading the firmware update from there.

Belkin N+ Firmware Update (from the UK site): link

For reference, the model Belkin N+ Wireless Router model # that I’m talking about is F5D8235-4 v2000.

*Note: You can access the admin interface by browsing to http://192.168.2.1/


{ 22 comments… read them below or add one }

Josue October 20, 2009 at 11:13 pm

I wish I found ur blog before hand. I picked mine up today and run through the exact same problem. I really hope they came out with a new firmware to address the HSF+ HD compatibility I bought it with the same intention as a wireless Time Machine backup drive.

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Matt October 21, 2009 at 9:58 pm

Very helpful. I’ve been trying to update firmware for an hour now, thinking I was doing something wrong. Bummer about the Time Machine compatibility. I hope they get that addressed in the future.

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cricket6128 October 28, 2009 at 3:05 pm

THANK YOU SO MUCH JAMMER(SIX) IT WORKED!!!!!!!!!!!!

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Wrecksdart November 3, 2009 at 9:19 am

Nice work, Jammer(six). Woke up this morning to someone pinging the hell out of my machine, and thought I’d triple-check the router’s security. Got the firmware notice, and it promptly failed. Searched internet–found you!
You’d think Belkin would be a little more on top of this…

Thanks again.

WD

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Ron November 12, 2009 at 1:05 pm

That’s very cool – Thank you! The firmware updated and I can connect to the wireless network to get online but I still can’t connect to the external 1 TB HD I have pluged into the USB on the router. That’s really the whole reason I bought this router opposed to a dual band for the same price.

Every time I try to connect to the router – which shows up under shared drives in Finder – I’m prompted for a password… and have no idea what the heck it’s talking about as I didn’t set one up. I used the WPA password, I tried blank, I tried choosing “Guest”… any ideas any one!? HELP! Ugh! Thanks in advance.
- Ron

PS – I’m on a 13″ 2.4 Ghz Unibody MacBook, my wife has a 13″ white one, and our wee ones have a G4 PowerBook and G3 iBook. …And of course an iPhone. LOL We don’t use the System 7 Color Classic much anymore (LOL)

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Michael November 12, 2009 at 3:47 pm

Ron: The N+ doesn’t support HFS+ formatted hard drives. Perhaps that’s the problem?

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Ron November 12, 2009 at 8:45 pm

Thanks. So does that mean my external maxor HD (formatted osx extended journal) can’t work unless I backed it up to another drive/source and reformatted it as FAT32? Should it (or another hd) work then?

Thanks!! – Ron

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Michael November 13, 2009 at 7:01 am

I believe that it *should* work at that point, but no promises. Also note that you won’t be able to use it for Time Machine even if you can get it working (TM requires HFS+).

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jay November 25, 2009 at 3:59 pm

great fix! definitely helped.
thought i was screwed when the update didn’t work.

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Michael December 20, 2009 at 1:24 pm

Thank you very much. I had had some frustrating hours attempting to update the firmware of my new router. I am glad that you posted this solution. Thank you again!

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Michael December 20, 2009 at 1:27 pm

PS: My previous Belkin router had the ability to permit a wireless bridge (I am using the Belkin Extender) to pick up the signal from my router. Unfortunately, the admin software for my N+ router does not have the “Wireless Bridge” option (it seems). Consequently, I am unable to use the extender – even after trying for hours to connect the extender to the network … Do you happen to know of a workaround?
Thanks you very much for your time.

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Derex Penn December 31, 2009 at 11:58 am

I’d been frequently trying to update my router for the last month or so. I’ve read and tried solutions from several other posts, but yours was the only one that has been successful. Thanks for the info and especially for the link to the UK version of 2.01.07. Good work on not giving up on the mission until you accomplished, and thank you sooo much for this post!

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Andrew January 30, 2010 at 3:57 pm

Thank you so much. I finally have my firmware updated after many prior failed attempts.

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FS1205 February 9, 2010 at 5:24 pm

Hey Jammer, thank you so much.
I’ve been so frustrated with this router.
It was about to drive me crazy.

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Donte February 14, 2010 at 8:05 am

Thanks so muh for the valuable information, this worked for me! I have been trying to upgrade for weeks thinking that something was wrong with my configuration. I bought teh router from Walmart in Maryland, but they probably got it from UK sources.

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phil riddell February 24, 2010 at 3:00 pm

could some one send me the bin file update for this router belkin web support is down,been trying to up date for weeks thanks phil
email phil.riddell@sky.com

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Terry August 15, 2010 at 7:18 pm

Great solution. I was able to go from version 2.01.06 to 2.01.08. It is surprising that the US site gives you version, 2.01.07 — which does not work at all. But if you use the latest version of the UK site, it works great. Thanks.

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Loren December 3, 2010 at 4:10 am

Thank you so much for this solution… This had been frustrating me all evening long! I appreciate it Cheers!

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Richard September 21, 2011 at 9:53 pm

I had the same issue going from 2.01.07 to 2.01.09. Your tactic still works! Thank you

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michael November 18, 2011 at 10:04 am

THANK YOU! I don’t know how in the hell you figured this out, but thanks!

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Dave January 24, 2012 at 11:55 am

Ditto! I tried to update from 2.01.07 to 2.01.09 last fall and just gave up. This time I googled the error and found you! Worked perfectly! Thanks!!!!

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James January 19, 2013 at 2:20 pm

Thank you so much. Your blog is STILL saving us from total frustration!

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