Yesterday afternoon, my son reported that his Asus laptop wouldn’t charge. It’s about a year and a half old and has shown no other signs of trouble. A bit of basic troubleshooting suggested that it was the laptop itself, not the charger.
On closer inspection, I discovered that the pin inside the DC charging port had broken off and was missing. Hmmm. Not good. But at least we now knew what the problem was.
A bit of Googling revealed that this is a fairly common problem for laptops like his. For the record, it’s an Asus Republic of Gamers gaming laptop, model G53SX. It’s a pretty powerful machine, and nowhere near the end of its useful life.
While there are some videos and walkthroughs out there for making the repair, and the necessary part is readily available (and relatively cheap), this fix is not for the faint of heart. You have to tear apart the laptop to access the power jack, which is attached to the mother board.
If you’re not up for doing the repair yourself, then you either need to contact a local computer shop or get in touch with Asus. The good news is that his computer came with a two year warranty, so it’s still covered.