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Asus Eee PC Wireless Network Card Not Working?

by mike on March 29, 2009 · 18 comments

Earlier today, my son told me that the internet connection on his Asus Eee PC 1000HE wasn’t working. He’d been streaming a movie on Netflix when the connection “suddenly” dropped. I always dread having to troubleshoot Windows issues, especially when it comes to networking problems, but I waded in…

My first stop was the Network Settings. Unfortunately, it appeared as if the computer couldn’t see the wireless card. Next stop, the Device Manager. Here again, the network card was invisible. Unlikely as it seemed given that the computer is just under a month old, I started thinking that the wireless card had died. The good news was that we were still within Amazon’s 30 day return window. The bad news was that I’d have to re-configure the computer if we needed to swap it out.

Just as I was losing hope, I decided to IM a friend for help. He asked whether or not there was a switch on the side of the computer to turn the wireless card on/off. Being a Mac user, I had never heard of such a thing — in Mac OS X, the wireless card is controlled by a pulldown menu in the menubar. On top of that, the wireless card remains visible in the Apple System Profiler even when it’s turned off. Thus, I wasn’t holding out much hope that this would be the solution.

Unfortunately, there was no switch for toggling the network card. The question itself, however, made me curious enough to do something that I rarely ever do… I cracked open the User Manual. And guess what? I found the solution.

On the Asus Eee PC 1000HE, the wireless card can be toggled on/off by pressing Fn-F2. Apparently my son inadvertently hit that key combo (what are the odds?) thereby shutting down the wireless card. Something else that I learned was that, unlike the case with Macs, the wireless card on a Windows-based PC can’t be seen by the Device Manager when it’s turned off.

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{ 18 comments… read them below or add one }

1 Dan June 13, 2009 at 6:50 pm

I had a similar problem: I wound up needing to enable WLAN in the BIOS itself after my computer’s battery went completely dry.

2 Navin June 18, 2009 at 8:07 pm

Thank you so much! I had the exact same problem and nothing else worked!

3 Nitram June 21, 2009 at 8:58 pm

Yes, thanks for sharing your solution. My wife’s Eee did this, and being a Mac person too I was stumped by the weird Windows Networks settings etc.

4 Bruce Bernfeld December 11, 2009 at 12:07 pm

Unbelivable!! I have been looking for a solution for TWO WEEKS!! Thanks so much

5 DLWEST December 24, 2009 at 12:58 pm

Fantastic…Thank you so much! I worked on my daughter’s 900HD 2 hrs. trying to figure it out.

6 oUTIS December 27, 2009 at 3:00 am

Thanks! So glad I found this. I thought my card was toast.

7 John January 9, 2010 at 1:50 am

Thanks. Worked like a champ!

8 Matteo January 26, 2010 at 2:08 pm

That solved my problem (Eee PC1005) too!!

Thanks

9 Thx February 15, 2010 at 1:15 pm

One more thank you…

10 mak March 7, 2010 at 7:21 pm

Yes! One more thank you.

11 Mac March 25, 2010 at 8:02 pm

That did it! Such a simple solution. Mine randomly stopped working as well… And I know for a fact I haven’t pressed that combination. I tried it anyway, because I was desperate, and it worked. Perhaps something I did with my system recently made it happen. I do not know. I’m just glad this worked. I couldn’t figure out what was wrong.
Awkwardly easy to fix!

Thanks for sharing your experience.

12 Ant April 14, 2010 at 12:31 pm

Many, many thanks for the advice! My wife was ‘gifted’ her Eee without any manuals, so this was causing me a real headache. What an unorthodox way of doing things, ASUS!

Thanks again!

13 Basma April 15, 2010 at 8:20 am

Hi
I had my eee pc 1000 have the windows x re-installed but it seems the wireless card is not working well..I keep getting dropped out and its impossible to download anything …what did you say to do? fn f2 ? how is that done ? do I type “Fn” the prss the F2 key or what?? thanks

14 admin April 15, 2010 at 10:11 am

Basma: Hold down function (fn) and press F2.

15 Basma April 15, 2010 at 8:53 pm

HI
thanks for your reply ..in my case I noticed I kept getting dropped out of the net when I try and download or watch clips etc … then some virus corrupted my Windows XP and I took it to a computer shop and they installed Windows XP from their own disc (not the one that came with my EEE PC 1000..I dont have an external disc drive thats why I took it to them) … they said its the same … anyway, the net is connecting ok now but I still get d/c when I put demands on it (like try and download stuff) ..its only 14 months old so warranty has expired so why is this happening? could the wireless card be damaged or something?
the technician took it out and cleaned it and then when he put it back in it was able to display more networks in the area and not drop out when walking away from the modem so it does connect ok but it seems its not strong enough anymore for downloads?? any suggestions? thanks :)

16 Bob April 18, 2010 at 4:01 pm

My son was left to his on devices this afternoon. Autistic kid drawing on Tuxpaint.
Tried allsorts of fixes.
He must have pressed the Fn-F2 combination. Thank you for telling me the toggle.

17 Arthur April 21, 2010 at 11:45 pm

I’ve just spent 2 hours wondering why my wireless stopped working, then I found your post.

Thanks a heap!

18 greenfieldsun June 25, 2010 at 10:34 pm

I also have the connetion problem with my eeePC HE1000. When I click the link to open a new webpage, it can froze for several minutes and finally shows the connection failure information. Sometimes it also works out. Repair the wireless connection can reload the webpage. I am doubting the wireless adaptor has some problem in the model.

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