Comments on: Amazon’s Phone Number: How to Call Amazon.com Customer Service

By: Leah

Leah — Fri, 08 Jul 2011 05:52:07 +0000

I am with Judy on this one. I have been trying for 3 1/2 hours to connect with the link for a return label, (it could not be accessed) to no avail. Judy was\\ “right on.” Amazon has the very WORST customer service policies I have ever had the misfortune to deal with, and there is no doubt that it is designed purely for the purpose of not having to address this part of their business.
Thanks bunches for the heads up on the number jammer (six). You are golden!

By: Jan

Jan — Wed, 24 Feb 2010 05:04:34 +0000

Thank you, thank you, thank you!!!!
I ordered a GPS Navigator from Amazon via Digital Pavillion
Electonics and when I just opened the box there was a mount,
a charger and a manual but NO GPS NAVIGATOR!!!!!! This
thing cost me a hundred bucks and here I am without a
navigator. I started to make a complaint on the
Amazon website but was so upset about that empty box decided
I just had to call and get it over with NOW!!!! I couldn’t for the
life of me find a phone number on their site so I went to my AOL
search engine and typed in “How to call Amazon.com” and voila
up you popped. You were right!!! Dialed the number you gave and
was connected immediately to a really nice, really efficient rep
who apologized, took all my info and sent me a computer generated
return label. Amazing!!! So thankful I didn’t have to go through all
that awful push 1, push 4, push 7 crap because I was waaaaaaay to
upset to deal with that tonight. Thanks again jammer (six) you’re
a gem!!!! : )

By: Judy

Judy — Thu, 28 Jan 2010 18:51:01 +0000

Amazon has the WORST customer service policies of anyone I have encountered to date. I have been charged $79.00 for “mazon Prime”, which I did not order. Attempted to try to converse with a woman in India, who had very limited English skills. She said I hadn’t been charged, but that I would get a refund in 2 to 3 business days! Interesting concept. I am more than annoyed by people taking my money, then not giving it right back to me when the charge was not authorized in the first place! What a bunch of BS. I will have to go through the dispute process with my credit union. What a waste of my time, as well as that of the credit union.

By: Matt Jabs

Matt Jabs — Wed, 16 Dec 2009 09:36:18 +0000

This juicy tid-bit of info has been tucked away from a future time. I’m guessing I’ll need it sometime.